Brief profile
Muhammad Khalid Ejaz is a senior consultant in design thinking and idea generation, supporting engagements where service concepts, customer language, client journeys and market-facing execution need to be shaped with clarity. His work connects practical administration, CRM discipline, marketing communication and stakeholder coordination into usable service and business-design solutions.
At Ghories Consulting, Khalid supports the Ghories Design Lab through problem-framing workshops, idea generation, service communication architecture, customer and investor journey mapping, CRM-led workflow improvement and sales-enablement concepts. He helps convert early ideas into clearer service propositions, client-facing narratives, implementation checklists and operating flows.
At Cannar Venture, he served in a lead marketing and sales capacity, supporting franchise and investor engagement during regional expansion. His work covered relationship development, client communication, investor/franchise coordination, onboarding support, compliance readiness and operational follow-through between the Canadian head office and regional teams.
Earlier, Khalid worked in public relations and media communications with Khaleej Times in Dubai, where he supported press releases, promotional content, media campaigns and internal communications. He holds an MBA in Marketing from Preston University, bringing a commercial communication lens to design-led advisory assignments.